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Broadband help

For queries about your TalkTalk broadband service.

low mbps

LesleyConnery
First Timer
Private Message
Message 3 of 3

Why is it showing 55 mbps  coming into my router but only 12mbps download to my devices and 8 mbps uploads, do I need a replacement router

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

How are you getting on? Do you still need assistance with this?

 

Thanks

 

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Leslie,

 

Do you see the same speeds on all devices? Are the devices connected to your router by Ethernet cable or wifi?

Chris

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