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For queries about your TalkTalk broadband service.

new wi fi modem FAST5364RB

aldenmer
First Timer
Private Message TalkTalk
Message 5 of 5

I have just received this modem but there is no usb port to connect my Hive unit what can  do

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4 REPLIES 4

slarty*1
Team Player
Private Message TalkTalk
Message 1 of 5

Hive heating control units communicate with the router via wifi.   Were you using a previous router's USB port to power the hub ?      If yes - then you should now  use a plug in USB power supply (rated to supply at least the amps the hub requires).

Message 2 of 5

 Thank you for the support @KeithFrench 

KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 5

USB ports have not been available on TalkTalk routers for a long time now. They were there to support backup storage via a USB disk. This utilised the SMB (Server Message Block) protocol V 1.0, which is very insecure these days. Where file sharing is done these days (OK, not in your case, probably), it is best done via IP networking to a NAS server.

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

mandisa1-TT
Support Team
Staff
Private Message
Message 4 of 5

Hi there @aldenmer Please have you tried to connect it through an ethernet cable?

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