Which box do you have?
How is it connected? Wired? Powerline adaptors? WiFi?
Check all connections and restart devices starting with the TV Box, and working backwards to the router.
YouView boxes are known you lose connection occasionally but soon reconnect on their own.
Please let us know how you get on and the box type and what you tried if it still continues.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
