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Broadband help

For queries about your TalkTalk broadband service.

poor speed

Eddie78
Popular Poster
Private Message

on ‎28-12-2022 11:53 AM

Message 3 of 3

poor speed   Nothing like speed promised.

eddie
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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎29-12-2022 08:38 AM

Message 1 of 3

Hi Eddie78

 

Your line is in sync at just under 40mb. What speed are you receiving when running a speed test?

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎28-12-2022 12:04 PM

Message 2 of 3

@Eddie78, keep an eye out for a response from staff  - they are not back full time till after the New Year holiday. 

 

You had a similar problem 3 years ago but didn't seem to follow up  - helpful if you can let us know how things go.

 

https://community.talktalk.co.uk/t5/Fibre/broadband-speed/td-p/2394281

Gliwmaeden2, a fellow customer.
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