Adding Legacy Email Addresses to My Broadband Account Mailbox Manager

[gregt2]

Hi,

I am a current TalkTalk Broadband customer. I have 2 legacy email addresses that I need to get transferred to my account Mailbox Manager so they are included in my package. They were orphaned in the past, perhaps when I renewed my contract.

I asked for this to be done 8 weeks ago but disappointingly it has not happened.

How do I now progress this, please?

Thank you.

[Philile-TT]

Are you experiencing any feature restrictions? for example, unable to send/receive emails?

[gregt2]

Thanks, I added the two email addresses to private notes as requested. Do you have everything you need from me to add them to my account Mailbox Manager? How long will it take, please?

[Philile-TT]

Please click on your avatar it will take you to your profile. 

[gregt2]

Hi Phili,

Thanks for your quick reply. Where can I find the private notes, please?

[Philile-TT]

Hi there @gregt2 please write the email addresses on the private notes.