Unable to Deactivate email account on Talk Talk, Error message received

[Jiggy1]

I need to deactivate this e mail account as I don,t use it anymore, but I keep getting an error message,  

• RequestError: 400 ERROR_LAST_ACTIVE_REMAINING (The last active admin user cannot be deactivated - JSONException)
• anysuggestions ?
•  

[siphosethu-TT]

Glad we can help, I hope you enjoy the rest of your day. 

[Jiggy1]

Hi I,ve removed talktalk email from Gmail as a forwarding address that should do it thanks all.

[siphosethu-TT]

Yes, you can do that. Please let us know how it goes. Thanks

[Jiggy1]

Hi I dont use it but emails pile up in it, I suppose I could try and stop my gmail syncing to it ?

[siphosethu-TT]

That's another way to doing it, smart thinking @Gliwmaeden2. Thanks

[Gliwmaeden2]

@Jiggy1 you can simply not use it.

If you ever leave Talktalk and don't set up an account with Everymail, your access to the address will stop after a month or two automatically. 

[siphosethu-TT]

Have you tried deleting the email? 

[siphosethu-TT]

I'm really sorry about that, allow me to figure out if they might be an alternative way to do it. 

[Jiggy1]

Thanks Ive tried that and keep getting the error 

[siphosethu-TT]

Please use the steps below when deactivating your email address:

1. Log in
2. Select Mailbox Manager
3. Select the mailbox you wish to deactivate
4. Select Deactivate Mailbox to confirm
5. A red DEACTIVATED badge will appear next to the mailbox user’s name in the Mailbox List
    

[siphosethu-TT]

Hi there @Jiggy1, I will help you get all the information you might need please bare with me. Thanks