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email support

Ask us about your TalkTalk email account and Webmail.

Alternative E-mail address

BJohnston1
First Timer
Private Message TalkTalk
Message 2 of 2

Trying to log in to the new service your system asks for an alternative e-mail address. I only have one, I am not a business. Cannot set up a direct debit payment. please advise.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Just set something up with Hotmail  / Yahoo  / Gmail or whatever, @BJohnston1.

 

It's very important to have a 3rd party address in case you ever get locked out of any account and need to get a password reset sent to you.

 

The above are all free, so you literally have nothing to lose.

 

Talktalk billing prefers you to use a third party address. Just follow their set up advice.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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