Ask us about your TalkTalk email account and Webmail.
on 22-01-2024 08:16 PM
on 24-01-2024 12:17 PM
Hi Pailgreen, have you tried disabling your block filters? We're showing 96 fails on IMAP connections. What settings have you tried using?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 23-01-2024 10:16 AM
Hi Gondola
Tried Chrome but still the same error I’m afraid 😟
on 23-01-2024 10:15 AM
Hi Michelle
Still the same problem I’m afraid. Tried changing my browser to Chrome but no luck.
on 23-01-2024 10:04 AM
Hello,
How are you getting on? Is this still happening since your last post?
Thanks
Michelle
23-01-2024 09:07 AM - edited 23-01-2024 09:08 AM
Try a different Internet browser. i.e. Swap between Chrome, Edge or Firefox.
Select here: Sign in to TalkTalk Mail
Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.
Gondola Community Star 2017-2024
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on 23-01-2024 07:56 AM
Hi Gondola
Thanks so much. Unfortunately I’ve tried deleting history and also under advanced section cleared Website data but still unable to send new emails. The same error code still comes up. Don’t know what to do now.
on 22-01-2024 09:44 PM
This error message is an error on the TalkTalk Mail platform that happens when accessing the mailbox. The issue will usually resolve itself on a retry if you wait a few minutes or will be caused by a corruption of the cookies in your browser.
For this latter issue you simply clear the browser cache and cookies and start afresh. Cookies must be retained for the whole session so if you do have any software that's deleting or blocking cookies then do a full browser reset to also unload any browser add-on or extension that may be affecting the saved cookies.
Let us know when you're back in control. Or if you have received any TT error code when sending mail messages and what that error code is.
Gondola Community Star 2017-2024
Like below to appreciate my post . . . Mark as solved Accept as Solution