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email support

Ask us about your TalkTalk email account and Webmail.

Archived mail has disappeared and i don't know how to recover them.

brigorm1
First Timer
Private Message TalkTalk

on ‎16-09-2024 03:53 PM

Message 5 of 5

My archived mail has disappeared and all I get is one very old message.  Where have all the previous years' mails gone and how can I recover them?

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4 REPLIES 4

Ady-TalkTalk
Support Team
Staff
Private Message
In response to brigorm1

on ‎25-09-2024 09:08 AM

Message 1 of 5

Just waiting to see if my colleague is able to see what happened? 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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brigorm1
First Timer
Private Message TalkTalk
In response to brigorm1

on ‎17-09-2024 03:09 PM

Message 2 of 5

Sorry - Ady!

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brigorm1
First Timer
Private Message TalkTalk
In response to Ady-TalkTalk

on ‎17-09-2024 03:08 PM

Message 3 of 5

Hi Andy

I had archived them all from webmail.

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎17-09-2024 02:51 PM

Message 4 of 5

Hi bigorm1, were these archived in webmail or in a mail client?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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