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email support

Ask us about your TalkTalk email account and Webmail.

Blocked outgoing emails

Valian
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 3 of 3

 

why am I getting this message when I’m trying to send an email?


Message could not be sent to the following recipients: xxxxxxx Sender address rejected: You are blocked sending mail

Thanks in advance.

Ian.

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 3

It could be an IP issue, so maybe try turning off your ONT and or Router for 30 minutes to establish a new session and try again

 

Failing that as @Gliwmaeden2 says you will need to contact TalkTalk direct. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

It may be that Talktalk has placed a restriction for some reason  - lots going on with email sending  / receiving at the moment, and the only way you can be sure is to contact Talktalk directly on 03451 720088 [9am -7pm weekdays; till 6pm Saturday] or use Live Chat, @Valian.

 

NB: please don't post complete email addresses in the public thread. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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