Broadband customer link webmail to Everymail.

[notlostinspace]

Why is there not a simple link for current customers to transition to Everymail? Please link webmail to everymail.

[Mandisa-TT]

Perfect! Thank you so much for letting us know, is there anything else I can assist you with?

[notlostinspace]

I think we have success. Thanks

[mandisa1-TT]

Hi there @notlostinspace as the form was completed on the 29/08/2025 afternoon we did advise it will take 48 working hours.

 

[notlostinspace]

Hi, I've just logged in to webmail and I'm getting the same Everymail subscribe or else warning message, I'm not sure if I'm expected to see anything different but will wait.

Unable to send emails too.

[mandisa1-TT]

Thank you. I have completed a form for you and our back-office team will have this resolved for you. The issue should be resolved within 48 working hours. While I still have you online, I would like to confirm is there anything else that i can assist you with?
 

[notlostinspace]

Hi, just the talk talk account.

[mandisa1-TT]

Just to confirm are both email addresses you listed unable to send Emails?

[mandisa1-TT]

Thank you so much for answering the above questions. I have completed a form for you and our back-office team will have this resolved for you. The issue should be resolved within 48 working hours.

[notlostinspace]

Hi, yes I'm getting the message, You are no longer able to send emails. You need to subscribe b 8 September etc. 

[mandisa1-TT]

That is okay at @notlostinspace , I was asking if you see any sign up option when you login your email account.  Please confirm if you experiencing any feature restrictions (i.e. unable to send an email) in the email account?

[notlostinspace]

Hi , notlostinspace is the user name for the members forum, I use a password to sign up for the talk talk email.

[mandisa1-TT]

Thank you so much @Gliwmaeden2 . 
Just to confirm @notlostinspace Is the sign-up option available when you login your email account?

[notlostinspace]

Hi, yes I've had the Everymail final notice and now have added email addresses to private notes in my profile. Thanks again.

[nambuso-TT]

Hi there @notlostinspace. Please add your email addresses under private notes on your profile as advised by @Gliwmaeden2. Please confirm if you received communication from us stating that you should subscribe to Everymail?

[notlostinspace]

Many thanks.

[Gliwmaeden2]

Do you have legacy email addresses from a previous account, @notlostinspace?

If you have completed the Private Notes section of your profile with the relevant affected email address(es) and SAVED CHANGES, @notlostinspace, support staff should be able to complete the webform for you on Friday.

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

You should NOT be attempting to subscribe to Everymail if you are a current Broadband customer. 

Have you been having problems sending emails and getting demands from Everymail to subscribe?

Please clarify.