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email support

Ask us about your TalkTalk email account and Webmail.

Can I still use my old post office email address if I leave TalkTalk?

Ladybird-3
Visitor
Private Message TalkTalk

Wednesday

Message 3 of 3

I wonder if someone can answer this question for me. My current contract with TalkTalk has come to an end and I am thinking of switching to another broadband provider. Nothing is definite yet but I'd like to know if I did whether I would still be able to use my old post office email via the Shell Login web page. If your could answer this for me I would be very grateful. I have tried to find an answer to this question via the community but no-one seems to have raised this before.

Thanks  

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

9 hours ago

Message 1 of 3

Hi Ladybird-3, there's a lot I'm not able to find out about the Shell mailboxes and this is one of those. I've asked the question and will await an answer when I have one I'll update you.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

Wednesday

Message 2 of 3

Staff will respond during the week to confirm whether this would work with the Post Office addresses, but if you have a Talktalk mailbox as part of My Account, I don't see why it shouldn't differ from this:

 

Former Talktalk address users are offered Mail Plus.

 

https://community.talktalk.co.uk/t5/Articles/About-TalkTalk-Mail-Plus/ta-p/2374203

Gliwmaeden2, a fellow customer.
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