Up until June 2024, my talktalk email address was happily receiving emails from Octopus Energy (from their address hello@octopus.energy) Currently, emails from that account are not finding their way into my talktalk mailbox and I have no idea why. They are not in the Spam folder either, so I'm not sure where they are going or if they are just 'lost in the ether'. Any help gratefully received.
