Could my new smart meters be interfering with my router Wi-Fi?

[GEG63]

On November 6th I had electricity and gas smart meters fitted for the first time by Octopus Energy. Since then both my mobile and my notebook occasionally disconnect from the Wi-Fi network then quickly reconnect after a few seconds or a minute or two. This happens several times a day.

The router is in the hall and the wall behind it is the garage where the meters are located so apart from a brick wall they are only a few feet away from each other. I have to have it in the hall as that is where the phone line comes in to the house.

I know the meters communicate to the hub via some kind of Bluetooth and this then this sends  occasional messages directly via some wireless system to a central hub with details of my consumption which goes via another service to Octopus Energy.

Is it possible that the meters are causing these dropouts?

I have Fibre 35 and I understand have the latest TalkTalk router for that type of fibre service.. Currently it is set to send at 2.4Ghz and 5 GHz.

[Gliwmaeden2]

The meters shouldn't communicate with the hub. 

It's possible to have smart meters in a house with no internet because they are stand alone, as described here:

https://www.smartdcc.co.uk/our-smart-network/does-a-smart-meter-need-wi-fi/#:~:text=The%20simple%20a....

However anything from brick walls to microwaves and mirrors could affect wifi.

If the new smart meters are situated where you used to have meters anyway, there shouldn't be much difference in effect.

So there are all sorts of things to work through with staff when they reach your thread, including simply plugging in the router at the test socket and see if you continue to get disconnections on your devices.

Wait for them to pick up your post during the day.