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email support

Ask us about your TalkTalk email account and Webmail.

Can't access email account.

DaveT6
Chatterbox
Private Message TalkTalk

3 hours ago

Message 2 of 2

Further to Bumbly1 query, I am still unable to access my wife's talktalk email address. This has been working for many years, but since 21/22nd Nov has been inaccessible. Password not recognised. And not changeable as this requires using the very same  address. Please help. 

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

2 hours ago

Message 1 of 2

I'm moving this to the email section for you, @DaveT6.

 

Please ensure that your profile information is complete. 

 

Go via your avatar; settings; add your own details in Personal Information. Must include the Talktalk phone number or account number. Scroll down a bit to Private Notes. Add your wife's details and the email address in question. 

 

Scroll down further to find the button to SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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