Ask us about your TalkTalk email account and Webmail.
on 03-05-2025 09:26 AM
Hello
I've just been trying to report a Phishing email to my bank and to the gov.uk service. Both of these memails returned with the following message:
Your message did not reach some or all of the intended recipients.
Subject: FW: We require you to re-authenticate your account
Sent: 03/05/2025 09:06
The following recipient(s) cannot be reached:
'report@phishing.gov.uk' on 03/05/2025 09:06
550 5.7.1 Reject for policy reason
I have resent the message using another email service I use without problem.
It looks like TalkTalk are blocking sending the reported messages!
P.S. emails to other recipients from my talktalk account work fine, this is a "tiscali.co.uk" account.
Regards Doug
on 03-05-2025 10:00 AM
In recent months they have stopped allowing these to be sent as a forwarding message, @Morgai, presumably because it looks like sharing Spam?
It seems to work if you create a separate email and send the offending email as an attached document or screenshot.