Can’t send emails from tinyworld.co.uk

[Lyon-Pike]

I can receive emails but can’t send from my tinyworld.co.uk email address. How do I get this fixed?  All my server settings look good. 

[ParvH]

Echo @HilaryH2 ‘s sentiments! Giving away our ages though 🤣🤣🤣

[HilaryH2]

Hi...Thanks again to ALL who assisted in trying to solve this issue.

Thanks to you, Ady, in particular who tried to escalate and get help.

We all know things can go wrong....when things we take for granted fail we get frustrated and cross.

The best way forward has to be to complain to those at the top who usually avoid most of the flack. 😁

We love our tinyworld e mail address and want to keep it  ..  [has to be 35 years at least]    🤞

Have a good weekend all. 

KR 

H

[Ady-TalkTalk]

Hi Lyon-Pike, the community stars who have been assisting and moderating on this thread are customer volunteers who help others as a kindness. I am a TalkTalk employee as are my colleagues who have OCE before their names. If you want to complain to the CEO about the service received I would suggest you do that you'll find the contact details for the team who handle complaints at the bottom of every TalkTalk webpage. 

Ady

[HilaryH2]

Not sure who sees what comments any more!!  So at risk of repeating myself....all good here today. Have a good weekend all 

[HilaryH2]

Hi...all working now. Again thanks to all involved  x

[HilaryH2]

Today is Friday....so far so good. Thanks everyone involved x

[ferguson]

Not true. Just a volunteer trying to help people. Even such as you. 

[Lyon-Pike]

Another TalkTalk employee disguised as a community star. 31000 posts. 

[Lyon-Pike]

It wasn’t personal info. It was the work email addresses of people who could help sort out a problem for one of its customers. 

[ferguson]

@Lyon-Pike 

If you check the Community Guidelines it does state that personal details should not be posted.

.

[Lyon-Pike]

21,000 posts. I rest my case against you. You are a TalkTalk employee. You couldn’t possibly have another job with that number of posts. 

[Lyon-Pike]

I have to disagree with you. Also you had no right to edit my message. You are no customer. You’re an employee of TalkTalk pretending to be a customer. Unbelievable. I was just trying to help one of your customers sort out their problem. 

By the way those emails are already out there in the public domain. 

[Gliwmaeden2]

@Lyon-Pike, it's not really OK to put these addresses in the thread.

Even if they are business email addresses. People can find them when they need them, but,  especially the second one, was a referral. 

It's safer to keep the good habit of not posting any live email addresses on the public board.

[Lyon-Pike]

Hi Hilary, sorry to hear this. Mine does seem to be working again. I’m not confident it will remain ok though. I’d email XXXX@talktalkplc.com. I got an automated reply directing me to XXXXX@talktalkplc and sent her an email. 
I guess I don’t understand why it’s fixed for some of us and not you. 

[ParvH]

Hi @HilaryH2

sorry to hear this. Mine seems to be working ok. Try again to check. 

[HilaryH2]

Morning....yes worked briefly yesterday late pm......now back to square 1. Not sure where we go from here. 😠

[Lyon-Pike]

Mine is working now. Hope yours is as well

[Lyon-Pike]

May be my email to the CEO worked. It’s working again for me. Hope yours is working as well

[Lyon-Pike]

Hi Chris, it’s been fixed for me. Hope yours is working as well

[Lyon-Pike]

Hi Hilary, it looks like the problem has been fixed. Is your email working now? I hope it’s been fixed for all of us.