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email support

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Can’t send emails

MooseMoosovitch
First Timer
Private Message TalkTalk

on ‎31-07-2025 05:45 PM

Message 2 of 2

I have been unable to send emails for 48 hours. I understand that this was because I didn’t register for the new service (it was impossible to do this without paying £50 but I am a talktalk broadband customer. I spoke to a number of advisors yesterday who eventually registered me and  told my full service would be restored in 24 hours. This timescale has been and gone and I am still unable to send emails. 
can you help please? 
thank you

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1 REPLY 1

kanya-TT
Support Team
Staff
Private Message

on ‎31-07-2025 05:50 PM

Message 1 of 2

Hey there, @MooseMoosovitch.  We apologize that your emails are still not functioning at this time. We are actively addressing the issue, and an escalation has been initiated for you and many other affected customers. Thank you for your patience as we work through this.

 

Kanya

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