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Cancel contract

8319Dtb
First Timer
Private Message TalkTalk

on ‎12-01-2025 08:50 AM

Message 2 of 2

I have moved house and wanted to bring my contract with me. An engineer came out twice to set up the line but it hasn't worked. I spent a few hours on the live chat to try and sort things out. They have arranged for another engineer to come. I have not have service for over three weeks. I would like simply like to cancel my contract. How do I do this?

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎12-01-2025 10:51 AM

Message 1 of 2

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

Discuss the fact that they don't appear to be getting it working, so phone 03451 720088.

 

You have to give Talktalk a month of trying to leave without early termination fees etc. Look into the contract aspect carefully, @8319Dtb.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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