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Cannot receive e-mails

Jameshelp
Newbie
Private Message TalkTalk
Message 6 of 6

Incoming e-mails bouncing back from some senders 

 

5 REPLIES 5

Message 1 of 6

Morning,

 

Have any come through since your last post?

 

Thanks

 

Michelle

 

0 Likes

Message 2 of 6

Hello,

 

Just an update to advise that I've asked the team to take another look as the emails still appear to be delayed. I'll post back here as soon as I know more.

 

Thanks

 

Michelle

 

Message 3 of 6

Hello,

 

I've now been advised that although the fix has been implemented by our team this morning, it will take a few hours for the emails to filter through. I'll check back in with you both this afternoon to see how you're getting on.

 

Thanks

 

Michelle

 

0 Likes

davefromandover
First Timer
Private Message TalkTalk
Message 4 of 6

I too have the same problem.

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Morning James,

 

Apologies, our Email Team are currently investigating this now. There was a fix implemented this morning but there looks like there might be a delay with emails coming through following this fix. I've asked the team to confirm and will post back here as soon as I have an update.

 

Thanks

 

Michelle

 

0 Likes