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email support

Ask us about your TalkTalk email account and Webmail.

Cannot send messages

chappers
Conversation Starter
Private Message TalkTalk
Message 2 of 2

I am unable to send messages from from one of my accounts.

Receiving message undeliverable

Reporting-MTA: dns; mx-out.tt.xion.oxcs.net
X-Postfix-Queue-ID: 9E75CA82EB4
X-Postfix-Sender: rfc822; ********man1@talktalk.net
Arrival-Date: Thu, 6 Feb 2025 14:55:55 +0000 (UTC)

Final-Recipient: rfc822; ********man1@talktalk.net
Original-Recipient: rfc822;********man1@talktalk.net
Action: failed
Status: 5.5.1
Remote-MTA: dns; mx002.tt.xion.oxcs.net
Diagnostic-Code: smtp; 550 5.5.1 Recipient rejected - OXSEU012_403 -
https://postmaster-oxseu.vadesecure.com/inbound_error_codes/#_403

I would much appreciate if you could help resolve this issue

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1 REPLY 1

Divsec
Community Star
Private Message TalkTalk
Message 1 of 2

Hi @chappers  as you will have noticed TT are having a difficult time with email at the moment. They are aware and working on it but no timescale for resolution as yet.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.