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Change of software ?

JulieAnn1306
First Timer
Private Message TalkTalk

on ‎16-01-2024 10:58 AM

Message 5 of 5

I have just received an email to say our software has been changed and accounts not updated by 18th Jan will lose access?.  I’m thinking scam?? 

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4 REPLIES 4

Gondola
Philosopher
Private Message TalkTalk
In response to JulieAnn1306

on ‎16-01-2024 12:14 PM

Message 1 of 5

You're welcome.

Gondola Community Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

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JulieAnn1306
First Timer
Private Message TalkTalk
In response to KeithFrench

on ‎16-01-2024 11:47 AM

Message 2 of 5

Thankyou for info 👍

Gondola
Philosopher
Private Message TalkTalk

on ‎16-01-2024 11:12 AM

Message 3 of 5

It'll be a phishing scam.  Best to report it to TalkTalk so they're aware. I'll link you to the help content below.

 

Phishing emails & everything you need to know

Gondola Community Star 2017-2024

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KeithFrench
Community Star
Private Message TalkTalk

on ‎16-01-2024 11:09 AM

Message 4 of 5

Definate scam.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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