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Receiving tiscali e mails but cannot reply or send

Decfin1952
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 4 of 4

I have a similar problem developed. I can send from my iPhone or through Webmail but not through Outlook or the ail client in Windows 11. On the latter I get a message 'We couldnt access this account (Tiscali). You might need to update your password  or give the account permission to to sync to this device (my desktop). I cannot sent from Outlook loaded on this same device. I have changed the password and this has allowed me to send from my iphone and webmail. Prior to resetting password I could send from any source. 

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Message 1 of 4

I appreciate your time to let me know. Thank you.

GondolaCommunity Star 2017-2024

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Message 2 of 4

It seems to have righted itself now. I can now sent emails from all the mail clients and devices. Thanks 

Gondola
Community Star
Private Message TalkTalk
Message 3 of 4

If the previous password was detected as weak or compromised then the mail servers that Outlook and Windows Mail / Outlook for Windows try to connect to can reject the connection.

 

Good to know that you can now send from TalkTalk Mail webmail and your iPhone email app.

 

Obvious question then... have you updated Outlook and Windows Mail with the new upgraded password? If these email clients are trying to connect using the former password then they will not be able to authenticate the connection to your tiscali mailbox.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution