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on 14-11-2024 12:07 PM
Hi,
I want to change the password for my old pipex email address. The email address I use is an alias that I set up years ago, rather than use the original email address, which is a mixture of letters and numbers.
If I change the password to the original pipex email address (I can't change it for the email alias as it is not recognised on the system), when I login to my email app on my devices to update the password to the new one so that I can access my emails, will I still be able to use my email alias to do this?
Any advice will be gratefully received. Many thanks.
on 14-11-2024 12:38 PM
Hi Windy57, that original email is the one that we reset the password for and that hosts the mailbox. Any other you created from it is called a secondary and has no rights of its own. If you send me a personal message with the original email address, an alternate email address and mobile number to receive the password reset messages, I'll get the password reset for you.
Ady
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