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email support

Ask us about your TalkTalk email account and Webmail.

Deceased User

Rwebb1
First Timer
Private Message TalkTalk

on ‎30-10-2024 02:48 PM

Message 2 of 2

Afternoon,

 

I am trying to find out how to close and an email account down as the user passed away earlier this year.

Is there a customer services email address to use?

 

Thanks in advance

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fr8ys
Community Star
Private Message TalkTalk

on ‎30-10-2024 03:12 PM

Message 1 of 2

Sorry to hear about your loss.

 

The attached link will give details on contacting the dedicated bereavement team.

 

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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