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email support

Ask us about your TalkTalk email account and Webmail.

Delays with receiving emails and weird IMAP folder has appeared

georgeh2011
Enlightened One
Private Message TalkTalk
Message 21 of 21

I received no emails overnight and test emails I sent this morning didn't arrive either.

 

They have now started arriving, obviously TalkTalk had some significant mail issue overnight.

 

Two issues remaining:

- A mysterious IMAP folder has appeared in my TalkTalk account in Outlook on TWO different PCs with the blank name :

 

georgeh2011_0-1710397496783.pnggeorgeh2011_1-1710397519005.png

 

Second - you've changed the way we login to the community. It now requires a verification code to be sent to our email address.

 

However, if you are trying to sign in to get help because you aren't receiving emails, you CAN'T sign in as you can't receive the verification code!!!!! Brilliant idea... NOT!

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