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Desk top icon password issue

Stuart691
Newbie
Private Message TalkTalk

Wednesday

Message 2 of 2

Using the desktop icon I cannot reply to emails as it says wrong password. I share the email address with my husband and he has no problem. I,m using an iPad he’s using desktop Windows, I’ve changed my password but no difference. I can access my email in line ok but want to use the desktop icon.SUE

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message

Thursday

Message 1 of 2

Hi Stuart691,

 

Not sure what you mean by the desktop icon, do you mean an email client? Does it work OK through webmail?

Chris

Chris, Community Team 

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