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Dissappearing email

daveross
Popular Poster
Private Message TalkTalk
Message 2 of 2

Hi

    A few weeks ago my email stopped working and I was unable to log in either webmail or my iphone. After a few days my email started working again except whenever I send an email via my iphone it just dissappears and doesnt end up in my sent folder. Same problem if I want to save a draft email and that completely dissappears too.  If I send emails (or save drafts) from webmail on my laptop generally they are saved.   Also on my iphone email I seem to have duplicate esent and other folders which I can't access. Anyone got any ideas ?

 

Many thanks

 

 

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Gondola
Philosopher
Private Message TalkTalk
Message 1 of 2

Looks like the best solution is to delete the email accounts from the devices.  Set up afresh as an IMAP email account on each device that will then synchronise your mailbox across all devices so that sent messages whether from webmail or a device email will appear in the online Sent folder, drafts in the Drafts folder etc.

 

The TalkTalk Mail Support Hub is your go to resource for information, guides and Community support for TalkTalk Consumer home broadband and MailPlus subscribers.

 

Select here:
TalkTalk Mail Support

 

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GondolaCommunity Star 2017-2024

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