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18-02-2023 05:39 PM - edited 18-02-2023 07:54 PM
I have several onetel/ ukgateway e mail accounts; they are configured to the
new required security settings.
Currently on just one [onetel], pop3 doesn't work, but webmail continues OK.
Can this e mail account be reset to restore POP3 functionality??
The one not working, is in my profile., PRIVATE NOTES.
Thanks.
on 24-02-2023 01:28 PM
Hi Geluk, I've added the new mailbox to the list.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 24-02-2023 07:50 AM
ADY, another onetel a/c now not authenticating; detailed in my Personal notes; could you pse get reset?😃
Mail settings are updated.
on 23-02-2023 04:25 PM
Sorted😁
on 23-02-2023 07:44 AM
I've sent a chaser to get this sorted as they should complete within 48 hours.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 22-02-2023 04:58 PM
Ady, still not working on POP3.
on 21-02-2023 11:25 AM
You're very welcome.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 20-02-2023 05:12 PM
Thanks for that Ady 🙂
on 20-02-2023 02:34 PM
Hi Geluk, I've added your mailbox to the list to be restored to full service.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.