Hi MaryKelsey, please reset password for this mailbox. It must be a brand new password never used with this email address before. If after an hour you still can't get normal working mail post back to let me know.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
