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Email Error - Rejected for policy reason

ChrisY60
First Timer
Private Message TalkTalk

on ‎10-02-2025 06:58 PM

Message 2 of 2

Hello, When sending an email, I get a bounce back from the System Administrator stating that my message didn't reach the intended recipients as they cannot be reached. Test email to my email address the same.

The error code is 550 5.7. Reject for policy reason 

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎11-02-2025 12:48 PM

Message 1 of 2

Hi ChrisY60, please send me a personal message including the affected email address. You also need to reset the password for the mailbox use a brand new one that's never been used before and let me know if you still can't send. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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