Hi,
It's a scam, but you should be being asked for your password each time unless a setting has been changed.
If you hover over the senders details it's also unlikely to be a TalkTalk email address.
Whatever you do, do not click on any links.
TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30...
Regarding your password issue, what programme do you use to access your emails? Have you by any chance clicked on a link in the emails?
Check your account settings within the programme and see if your password is included and if there is anywhere within it to save this. This then should remove the need to keep inputting it.
Thank you.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
