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email support

Ask us about your TalkTalk email account and Webmail.

Email appears to be working but not receiving or sending.

Maggie-P
Chat Champion
Private Message TalkTalk
Message 2 of 2

My email appears to be working on both my laptop and phone, says updated just know. No failure  codes. Tiscali and UKGateway addresses. But nothing received since yesterday, including regular morning newsletters. and tested from a non Talk Talk address. Sending gets a message from Mail for Windows  "unable to send check email address and ensure attachments not too large" on laptop, form my phone "senders address invalid".    

Margaret Pringle
0 Likes
1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Morning,

 

I'm sorry to hear this. Our team are currently working on resolving this now and all updates will be provided via our Service Status Page.

 

Thanks