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email support

Ask us about your TalkTalk email account and Webmail.

Email on mobile

StephWoodward
First Timer
Private Message TalkTalk
Message 5 of 5

My Samsung Galaxy A55 was able to access Webmail until yesterday. I haven't been able to get Samsung or TalkTalk email apps working at all. Now I can't get emails at all on my mobile.

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4 REPLIES 4

Message 1 of 5

Hi StephWoodward, did you check the email settings against those in our Email Settings Help Article?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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drillsmag1
Popular Poster
Private Message TalkTalk
Message 2 of 5

I have got exactly the same issue on  my iPhone even using the new app - this is clearly an issue with TalkTalk 

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StephWoodward
First Timer
Private Message TalkTalk
Message 3 of 5

Changed the password, followed all the steps to manually enter the POP & SMTP servers. Pretty much tried everything. Email still working on the old samsung just fine!!

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi StephWoodward, is this mail address you used to register on the community? Have you tried resetting the password?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes