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email support

Ask us about your TalkTalk email account and Webmail.

Email on my new phone

StevenWatson
Visitor
Private Message TalkTalk
Message 3 of 3

My new phone hasn't got my talktalk email details from my old phone as it is completely broken how Do I get my old email account onto my new phone. I have same phone number I can get my ta!stalk email on my iPad which is where I am doing it now.

Steven
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2 REPLIES 2

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 3

@StevenWatson You are looking into adding an email address to your new phone. You can use thee below step to have it added on your phone. Please refer to the links below also.

Add mail account

  1. Open Settings
  2. Select Mail
  3. Select Accounts
  4. Select Add Account
  5. Select Other
  6. Add Mail Account
  7. On this page you need to complete the following sections:
    Name - Enter your name
    Email - Enter your email address
    Password - This is your email password
  8. You'll see the IMAP summary page, tap Save
  9. From the accounts page select the Talktalk email account
  10. Select Account from the IMAP list, this should show your new address
  11. We need you to update your Incoming Mail Server settings, to do this select Advanced
  12. Go to the Incoming Settings entries section
    Use SSL - set this to ON (green) - this can be done by sliding the button to the right, this should set the Server Port value to 993
    Note - if the server port is not set to 993, select that field  and change to 993
  13. Select Account , this should take you back to the Account page for your talktalk email address
  14. Select Done , this will save your new Mail settings. Note if your changes fail to save then go back to step 10
  15. Changes are complete you can close settings

    Setting up email on an Android device

    Setting up email on an iOS device
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Mandisa-TT
Support Team
Staff
Private Message
Message 2 of 3

Hi @StevenWatson I will look into your thread and assist you.

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