Ask us about your TalkTalk email account and Webmail.
on 15-09-2025 08:39 AM
I recieved several emails from TalkTalk, Amazon, Disney, ubisoft, Instagram last night for possible password change attempts, which was not me, I cannot get into the email to change password or change password on several accounts, which attempt to send emails to that account, how do I get this resolved, this is a additional email to my main account email,
15-09-2025 10:49 AM - edited 15-09-2025 10:51 AM
The page you were directed to has misleading/incorrect information on it (which I have pointed out to TalkTalk in the past).
For forgotten email account password, use this link:
Enter the email address of the account for which you have forgotten the password. A password reset message will be sent to the recovery email address and mobile number, if you have provided those details for the email account.
For where to find private notes in your profile, see:
https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
on 15-09-2025 10:18 AM
Where
@nambuso-TT wrote:Please add the email address that is registered on your account on your profile under private notes. Thanks
Where can the private notes be found
@nambuso-TT wrote:Please add the email address that is registered on your account on your profile under private notes. Thanks
on 15-09-2025 10:09 AM
Please add the email address that is registered on your account on your profile under private notes. Thanks
on 15-09-2025 09:35 AM
Please do not post your personal information here as this is public platform.
on 15-09-2025 09:25 AM - last edited on 15-09-2025 09:35 AM by nambuso-TT
This did not work say email xxxxxxxx not registered, this is not my account email,
on 15-09-2025 09:21 AM
I did not change password
on 15-09-2025 09:04 AM
I have removed your email address as this is a public platform. Please send your details privately.
on 15-09-2025 09:00 AM - last edited on 15-09-2025 09:03 AM by nambuso-TT
I have tried the link it say my email is not registered with my account, my account email is xxxxxxx the email I have issues with is xxxxxxx.
on 15-09-2025 08:46 AM
Hi here @GoldBully306g. I am very sorry to hear this. Please use the below link to reset your email password.