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email support

Ask us about your TalkTalk email account and Webmail.

Email sending failure

Jonesy247
Chatterbox
Private Message TalkTalk

on ‎16-02-2025 01:53 PM

Message 5 of 5

I find myself unable to send emails today with the following error message displaying:

"Wrong or missing login data to access e-mail transport server 127.0.0.1. Please check associated account's settings/credentials."

I am not technically-minded when it comes to IT so this means very little to me and I don't know what system checks I'm meant to do.

Thanks

Jonesy
Labels:
4 REPLIES 4

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Jonesy247

on ‎18-02-2025 09:21 AM

Message 1 of 5

Thanks for posting back to let us know. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Jonesy247
Chatterbox
Private Message TalkTalk
In response to Ady-TalkTalk

on ‎17-02-2025 05:56 PM

Message 2 of 5

Thanks Ady. Yes emails are sending again now.

Cheers

Jonesy

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎17-02-2025 02:14 PM

Message 3 of 5

Hi Jonesy247, the incident was fixed yesterday. Your mail should be working normally now. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

DaringWaring1
First Timer
Private Message TalkTalk

on ‎16-02-2025 02:23 PM

Message 4 of 5

Have the same problem and error message.    More posts please, - TalkTalk - please attend to this matter ASAP.

Anonymous User
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