Email setting setting to access messages on phone and outllok

[Hmagbaker]

I have a @dsl.pipex.com account. I have had no issues  receiving email on my android phone or on outlook until the recent Talk Talk update.

I have followed the instructions to change my server settings and I still cannot access my emails.

What credentials do i need for POP3 incoming server , PORT No?

What  is the credentials for outgoing server.

Are these different for dsl.pipex.com  customers?

Thanks

[Ady-TalkTalk]

Hi Hmagbaker, is your mailbox working normally now?

Ady

[Ady-TalkTalk]

Hi Hmagbaker, is your mail in full working order now?

Ady

[Gondola]

There have been delays in getting access to mailboxes switched back on. I know Ady has been busy today trying to get access restored as fast as possible.

I've escalated the request that full access is restored for the email address mailbox in your Community profile, Personal information, Private notes. Until then use TalkTalk Mail webmail via an up to date Internet browser to keep in touch with email contacts.

[Hmagbaker]

It's been more than 48 hours since I received confirmation that my account will be reinstated I still don't have access to my account. Help!

[Ady-TalkTalk]

Hi Hmagbaker, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

Ady

[Hmagbaker]

I have completed my profile so hopefully you can now provide a solution to the issue I covered in my first post.

Please note the email affected is account obscured for customer security

Thank you

[Ady-TalkTalk]

Hi Hmagbaker, I need you to add the Primary mailbox to private notes in your community profile so that I can get this sorted for you. 

Ady

[Gliwmaeden2]

You need to complete your community forum profile details for TT staff to identify your account, @Hmagbaker.

Please go via your avatar/name; settings; Personal Information. SAVE CHANGES. 

Staff reply during the day, Monday to Friday.