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tphill29
Popular Poster
Private Message TalkTalk

on ‎23-07-2025 09:53 PM

Message 9 of 9

so how does one pay the £50 to keep the @talktalk.net email?

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8 REPLIES 8

fr8ys
Community Star
Private Message TalkTalk
In response to tphill29

on ‎25-07-2025 04:35 PM

Message 1 of 9

Sorry, no to what?

 

Not checking your pms or no you can't see a number?

 

Have you now checked them?

 

I've escalated the thread for a response from a staff member.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

tphill29
Popular Poster
Private Message TalkTalk
In response to kanya-TT

on ‎25-07-2025 04:25 PM

Message 2 of 9

No 

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to tphill29

on ‎25-07-2025 04:15 PM

Message 3 of 9

Did you check your PMs?

 

See a number on your avatar when logged in to the forum [top right] and reply to staff there.

 

Please do not keep posting new topics. Just follow up on this thread. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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fr8ys
Community Star
Private Message TalkTalk
In response to tphill29

on ‎25-07-2025 04:15 PM

Message 4 of 9

Private messages are found by clicking on your avatar and selecting the envelope.

 

Please do not start new threads as these will be deleted as posting multiple times creates confusion and delays not only to you but other customers.

 

Help has been offered to you via PMs so please respond to @kanya-TT as requested 

 

Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

tphill29
Popular Poster
Private Message TalkTalk
In response to kanya-TT

on ‎24-07-2025 10:24 AM

Message 5 of 9

Okay Kenya, where do I find the private message section?

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kanya-TT
Support Team
Staff
Private Message
In response to tphill29

‎24-07-2025 08:54 AM - edited ‎24-07-2025 03:06 PM

Message 6 of 9

Let's look into this for you. I will ask other details on our private message section.

 

 

Kanya

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tphill29
Popular Poster
Private Message TalkTalk
In response to kanya-TT

on ‎24-07-2025 08:48 AM

Message 7 of 9

No I have not received anything

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kanya-TT
Support Team
Staff
Private Message

on ‎24-07-2025 08:08 AM

Message 8 of 9

Hey there, @tphill29. Have you received any comms stating that you need to pay? 

 

Kanya

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