email support

walkerjohn · ‎05-12-2023

Hello,

Recently emails from my wife (icloud) email address are being bounced by talktalk. However if they are sent via a third party then they arrive, so its not the content.

Can anyone help please. John

Ady-TalkTalk · ‎08-12-2023

If you need us you know where we are.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

walkerjohn · ‎07-12-2023

Thanks Ady, I have just checked and sent a test and it has arrived. This has happened before but only lasts a few days and the bounce started again. Incidentally, looking at my wifes ipad the last two emails that bounced were Monday and Tuesday as they are still in her delete box. I will see how we get on.

Thanks John

Ady-TalkTalk · ‎07-12-2023

Hi John, I've run a check for mail being bounced from our servers in the last 7 days. I've checked for the sender address you provided and we show no rejected email from that address.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

email support

Emails bouncing