Emails forwarded from my business email address are not being received into my Tiscali email inbox

[JudithM1]

I've just changed my website host to SiteGround and set up my business email address with them.  I have also set up for the emails to be automatically forwarded to my personal Tiscali email account.  These emails are not arriving.

I have been in touch with SiteGround who have investigated and as far as they can see, the emails are being forwarded.

Why am I not receiving them?

Thanks

JAM

[Ady-TalkTalk]

Hi JudithM1, please add the sending address to the private notes in your community profile and I'll run a 7 day check for you to see if we're rejecting them. 

Ady

[JudithM1]

I'm checking both - neither shows my business emails.  My new website host has confirmed that there is no problem from their side of things.  I would like this resolved as quickly as possible.

[Chris-TalkTalk]

Hi JudithM1,

Could I just ask, are you checking for the emails in the Tiscali webmail inbox rather than in a mail client?

Chris