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Emails from gmail and Hotmail not being received on my Tiscali account

PhilNR
Sightseer
Private Message TalkTalk
Message 7 of 7

Over the last few days multiple emails from gmail and Hotmail have not been received on my Tiscali account. Several people have advised my that their emails were bounced, others appear to have just been lost. These were all regular email contacts.

I note this is a widespread problem with Tiscali accounts - please investigate ASAP.

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6 REPLIES 6

PhilNR
Sightseer
Private Message TalkTalk
Message 1 of 7

All working. Thank you for your assistance.

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Message 2 of 7

Hi Phil,

 

How are you getting on? Has there been any change since your last post?

 

Thanks

 

Michelle

 

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PhilNR
Sightseer
Private Message TalkTalk
Message 3 of 7

I am still not receiving gmails on my Tiscali account, Hotmail emails appear to now be OK.

2 out of 2 gmail to Tiscali test emails not yet received.

2 out of 2 Hotmail test mails successfully received.

Lineone appears to be unaffected and successfully auto-forwarded a gmail to my Tiscali account.

Majority of business emails and BTinternet emails are getting through.

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 4 of 7

Hi Phil,

 

Our team have advised that this should now be resolved. Please can you retest and let us know how you get on.

 

Thanks

 

Michelle

 

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Message 5 of 7

@williamportal01, Talktalk will be more aware of the number of people affected if you start your own thread, as otherwise it just clocks up as a reply on a support issue for the original poster. 

 

Please return to the message board and click on start a topic to begin your own thread.

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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williamportal01
First Timer
Private Message TalkTalk
Message 6 of 7

I have the same issue - I have had two people send me emails from gmail to my tiscali email and they have not arrived.  Other people on a different ISP on copy received the emails.  I have had other emails that do arrive and appear to be able to send emails.  I have no mail filters - I have just checked.  What is going on?  

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