Ask us about your TalkTalk email account and Webmail.
on 18-03-2023 06:53 PM
Since Freegle changed server hosts I no longer receive ilovefreegle.org emails. Can that domain be allowed through please ?
on 19-03-2023 11:44 AM
Good to know that the Gondola magic still works!
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on 19-03-2023 11:25 AM
Thank you for your suggestions. Today I am now receiving emails from Freegle. Whoever did whatever and wherever it has worked so my issue has now been resolved.
on 18-03-2023 08:41 PM
I see no particular issue with the google mail servers that are sending the emails to TalkTalk. There's a valid SPF file, a DMARC policy and DKIM signing so unless those emails have some undesirable content there would be no reason to block them unless multiple TalkTalk users have marked them as spam.
What is the bounceback error message, do you know? If TalkTalk are rejecting the emails there would usually be a bounceback error message. I very much doubt TalkTalk are blocking the Google mail servers as that would impact multiple sources of incoming mail.
Have you checked your own online mailbox to make sure there is no block on Google mail servers?
Select here: Sign in to TalkTalk Mail
Enter your full TalkTalk Mail email address and password, select Sign in.
Check the Inbox first and then check Spam and Trash folders for mail messages that may have been diverted from the Inbox. Bear in mind the spam and trash folders normally contain mail not older than 30 days.
Mail not reaching the Inbox could mean there's a Filter rule that's diverting, discarding or blocking mail.
If there is any Filter rule especially a Blocked Senders Filter rule then delete them all to make absolutely sure there's nothing affecting inbound mail reaching your Inbox.
Bear in mind that if you have any mail collection service or email software picking up mail using POP3 commands then that service or software may be downloading and deleting mail from the Inbox.
Gondola Community Star 2017-2024
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