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Emails from one sender not reaching me

paulsealey
Chatterbox
Private Message
Private Message

Message 2 of 2

Not the only one having this problem ! my lineone account blocks  a fairly donotreply@sageone.com which I would say is a fairly common email as it comes from a reputed accounting package !!

 

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Gondola
Philosopher
Private Message TalkTalk
Message 1 of 2

There's nothing obvious to indicate why TalkTalk would block at a network level the sageone.com domain.

 

You said in your previous topic here that the mail was received but delayed. You also said you had no active Rules that might impact on mail arriving in your Inbox. A delay might indicate that TalkTalk Mail's CloudMark check on inbound mail deemed that the mail required scanning for security reasons.

 

If you wish to see where such emails are delayed then select the email, select View Source and copy and past the header into this external website: Analyze Email Header as that will give a graphical representation of where the mail got delayed.

GondolaCommunity Star 2017-2024

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