cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Emails not being delivered

Arkle1942
First Timer
Private Message TalkTalk
Message 6 of 6

Why are my emails to Canada not being delivered 

0 Likes
5 REPLIES 5

Message 1 of 6

You should only use smtp.talktalk.net all others are defunct now. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

Message 2 of 6

All server settings should be talktalk.net:

 

https://community.talktalk.co.uk/t5/Articles/Email-settings-to-access-TalkTalk-emails/ta-p/2204399

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Arkle1942
First Timer
Private Message TalkTalk
Message 3 of 6

Ady - Could the problem be because the main outgoing server for emails on my phone is smpt.tiscali.co.uk whereas the second option is smpt.talktalk.net. Would it be better for the main server to be the talktalk one

 

0 Likes

Arkle1942
First Timer
Private Message TalkTalk
Message 4 of 6
  •  
0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi Arkle1942, what error message are you getting when you send to Canada? Are you having trouble sending to any other addresses?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes