Emails not being received
on 18-12-2024 10:20 AM
Message 7 of 7
I have tried sending talktalk emails to my husband who also has talktalk email but he is not receiving them.
i tried sending myself a test message and it’s in the Sent box but it has not been received in the Inbox.
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Receiving Mail
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6 REPLIES 6
on 19-12-2024 09:15 AM
Message 1 of 7
You're welcome. I hope you have a great Christmas too.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 19-12-2024 09:13 AM
Message 2 of 7
That’s great, thank you very much for looking into it and getting it sorted! Have a lovely Christmas!
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on 19-12-2024 09:02 AM
Message 3 of 7
Thanks for confirming its working now. It looks like the team figured it out after I raised the incident yesterday.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 19-12-2024 08:56 AM
Message 4 of 7
Yes it’s all working now, thank you. It wasn’t working for about a day and a half and was quite bizarre!
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on 19-12-2024 08:34 AM
Message 5 of 7
Hi ClareB8, please test again this morning and let me know if you're still unable to send to self.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 18-12-2024 01:12 PM
Message 6 of 7
I have sent a test message from my outlook email account to my talktalk email account and it’s arrived but nothing from my talktalk email to my talktalk email!
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