For two years I have exchanged emails with an aol.com address in Germany. Last Friday delivery failed. I thought maybe a temporary outage but none reported and still no service in the four days since. Delivery successful to same recipient on their gmx.net account. Any ideas how to resolve?
I don't have any updates as yet. I know our team were going to contact AOL, but it's down to AOL to lift restrictions.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Thanks Ady, Any explanation as to why AOL.COM are blocking TalkTalk? Is there a timeline on resolution? Also, I haven't received a notification of any kind that my emails to AOL have been blocked - is this correct?
Hi Socks1, AOL.COM are blocking emails from TalkTalk at present. Our network team are aware but the team at AOL will have to lift the filter blocking or deferring our mail to resolve this quickly.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
