If your husband is using webmail or email client software / email app already set to use secure mail then he can happily continue to use TalkTalk Mail uninterrupted.
TalkTalk are notifying users in batches about checking and updating settings and, as a last resort, removing IMAP mailbox access if devices continue to connect using insecure settings. So, his mailbox may be in a later batch for notification or he might not need to receive any reminders if secure access is already set up.
If TalkTalk have already removed IMAP access from your mailbox then we'd like to follow up and offer advice to see if your devices are capable of setting up secure mail. Is the PC and iPad the only way you view your emails? No other device like phone, notebook or mail collection service?
What PC is it? What's the Operating System and the Email software version. Same questions for the iPad. The devices will not authenticate a connection until TalkTalk do restore IMAP access. I'll request that for you after helping you to ensure your devices can use secure mail. NB, the Wi-Fi Router or Wi-Fi Hub does not require any settings change.
Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):
Account holder name, TalkTalk home 'phone number (if not Data Only broadband)
Alternative mobile contact number. Full address with postcode (in the Location box)
Scroll down to Private notes to add the customer email address and account number
Check and Save changes
Select here: Update your profile
