@TigerLily3,
Please follow up on your previous thread, rather than starting a new one.
It is here:
https://community.talktalk.co.uk/t5/Email/emails/td-p/3110126
Following up on your first thread helps staff keep track of what steps have already been taken.
Having said that, when emails have been reported vanished in the past, usually the reply has been that if they go, for whatever reason, they cannot be retrieved.
You are always advised to back up anything that you consider very important.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
