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email support

Ask us about your TalkTalk email account and Webmail.

Emails

nothappygirl
First Timer
Private Message TalkTalk

on ‎09-08-2025 04:32 PM

Message 3 of 3

I'm currently a Talktalk Broadband customer but have received messages saying that I'll have to subscribe to Talktalk if I want to carry on using my email address.  Thought if you were a Broadband customer then you could keep your email address.  Can anybody help please.

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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message

on ‎11-08-2025 08:19 AM

Message 1 of 3

Hi there @nothappygirl, yes you can keep your email services if you have an active broadband account, but you'll have to link them so we're able to pick it up. Thanks

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fr8ys
Community Star
Private Message TalkTalk

on ‎09-08-2025 04:44 PM

Message 2 of 3

Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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